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Assoc. Prof. Dr. Siti Arpah Noordin

1Phone 603-79622148/2161

2Email This email address is being protected from spambots. You need JavaScript enabled to view it.

3Web site

4Academic Position Senior Lecturer

5Qualification and Granting Institution

  • Doctorate in Business Administration (DBA) (Knowledge Management), Northumbria University, UK
  • MBA (Information Systems), Oklahama City University, USA
  • BSc in Library Science, UiTM Malaysia
  • Cert. (Knowledge Mgt), JT Frank, Knowledge Academy, Kuala Lumpur
  • Cert (Microcomp. Application and Information Technology), University of Wisconsin, USA

6Current Academic Responsibilities Coordinator Master of Knowledge Management (IS771)

7Teaching and Research InterestCurrent teaching:

  • Knowledge Managements Tools
  • Independent Study (Knowledge Management)
  • Research Methods

Course Taught:

  • Business Information
  • Marketing for Libraries and Information Centres
  • Library Management
  • Research Methodology
  • Knowledge Management Strategies and Tools
  • Business Information Sources
  • ICT for Libraries and Information Centres
  • Web Designs
  • School Resource Centre Management

Area of Research Interest:

  • Knowledge Management (KM)
  • Business Management
  • Information Management & Library Management : KM competencies
  • K-sharing
  • Community of Practice
  • Organizational Behavior
  • Training & Development
  • Skills & Competences
  • Library & Information Marketing
  • School Resource Center
  • Customer Satisfaction

8Publications/ResearchResearch:

  1. Noordin, S. A., Sahid, N. Z. & Sani, M. K. (2009). Kajian kepuasan pengguna Perpustakaan Negara Malaysia (PNM).
  2. Yu, H., Mukhtar, S. A. & Noordin, S. A. (2008). Teacher and teacher librarian collaboration (tlc) to integrate information literacy instruction (IL) in selested secondary schools in Selangor.
  3. Noordin, S. A. (2007). Technical competencies in Knowledge Management: implications on training. Doctorate in Business Administration. NBS. Northumbria University, UK
  4. Noordin, S. A. (2005). the essential technical competencies required in managing KM initiative: implications on practitioners training needs. NBS, Northumbria University, UK.
  5. Noordin, S. A. (2004). Motivation factors in communicating among multicultural postgraduate researchers. NBS. Northumbria University, UK.
  6. Noordin, S. A. (2003). Knowledge management initiatives in organization: influences on structure, objectives and profession. NBS. Northumbria University, UK.
  7. Noordin, S. A. (2003). Knowledge management competency deficiencies in managing k-driven organization. NBS. Northumbria University, UK.
  8. Abdul Rahman, S. , Noordin, S. A. & Shafie, Z. (2003). The use of information systems in banking sector in Malaysia: a case study. IRDC, UiTM.
  9. Hashim, D. M., Masrek, M. N, Sani, A. M. K. & Noordin, S. A. (2004). Knowledge Transfer via University - Industry Linkages: UiTM Lecturer's perception. Unpublished Research, IRDC, UiTM.
  10. Haron, H., Noordin, S. A, & Abdul Rahman, S. (2003). The utilization of ICT in small and medium scale industries in the Klang Valleys. IRDC, UiTM.
  11. Haron, H., Noordin, S. A, Sani, M. K, Sahid, N. Z. & Mokhtar, S. (2003). Assessing Culture for Knowledge Management Initiatives: the case of UiTM. IRDC, UiTM.

Publications -Books/ Book Chapters:

  1. Noordin, S. A. (2008). Knowledge management Competencies: implications for training. Thesis, DBA. University of Northumbria, UK.
  2. Ibrahim, Z. & Noordin, S. A. (2001). Marketing and Business Information (SMM784): Self-Instructional Manual (SIM) for M.Sc. Info. Management Program. Faculty of Information Management, UiTM. Shah Alam. Malaysia.

Publications - Papers/ Proceedings:

  1. Noordin, S. A., Sahid, N. Z. & Sani, M. K. (2009). Laporan kajian kepuasan pengguna Perpustakaan Negara Malaysia (PNM) 2009.
  2. Noordin, S. A. (2009). Managing knowledge management initiative: issues relating to KM professionals competencies. Journal Persatuan Perpustakaan Malaysia (PPM).
  3. Masrek, M.N., Hashim, D. M. & Noordin, S. A. (2008). Strategies for research networking and collaboration; the case of Universiti Teknologi MARA. Journal of Administrative Science (JAS) 2008, UiTM, Shah Alam.
  4. Zainuddin, A., Haron, H., Sani, M. K., Sahid, N. Z. & Noordin, S. A. (2004). Producing global graduates through knowledge management practices: a proposed concept. Knowledge Management International Conference & Exhibition (KMICE) 2004, UUM, Kedah, Malaysia.
  5. Zainuddin, A., Haron, H., Noordin, S. A., Sani, M.K., Said, N. Z. (2003). Knowledge management practices in institute of higher learning: a proposed concept. Seminar on Inculcating Knowledge Management culture in UiTM. UiTM, Shah Alam, 5 September 2003.
  6. Abdul Rahman, S. , Noordin, S. A. & Shafie, Z. (2003). The use of information systems in banking sector in Malaysia: a case study. (Unpublished Research). IRDC, UiTM.
  7. Hashim, D. M., Masrek, M.N, Sani, A. M. K. & Noordin, S. A. (2004). Knowledge Transfer via University – Industry Linkages: UiTM Lecturers’ perception. (Unpublished Research), IRDC, UiTM.
  8. Haron, H., Noordin, S. A. & Abdul Rahman, S. (2003). The utilization of ICT in small and medium scale industries in the Klang Valleys. (Unpublished Research). IRDC, UiTM.
  9. Haron, H., Noordin, S. A., Sani, M. K., Sahid, N. Z. & Mokhtar, S. (2003). Assessing Culture for Knowledge Management Initiatives: the case of UiTM. IRDC, UiTM.
  10. Noordin, S. A (2001). A structured approach to introduce knowledge management practice and transform the Faculty of Information Studies, UiTM into a K-organization in the new global K- economy – Project paper. Knowledge Management Workshop, Kuala Lumpur, 8 – 12 October 2001.

9Consultancy

  1. Consultancy work/advisory activities for SIRIM, Knowledge Management Centre, 2009.
  2. Consultancy work in developing library users’ satisfaction index for the National Library of Malaysia, 2009.
  3. Consultancy work on setting up the PROTON R & D, Technical Information Unit, 1993.
  4. Consultancy work on setting up the Information Unit for Majlis Rekabentuk Malaysia, 1993.

10Conferences and Training

Conference/ Seminar Presentation:

  1. Noordin, S. A. (2009). Bengkel Pengurusan Pengetahuan. Jabatan Perangkaan Malaysia. 26 – 28 Okt. (2009).
  2. Noordin, S. A. (2009) Bengkel Asas Penulisan & Kaedah Penyelidikan. Politeknik Melaka, 17 August 2009.
  3. Noordin, S. A. (2008) Bengkel Asas Kaedah Penyelidikan. Perpustakaan Negara Malaysia. 6-8 April 2009.
  4. Noordin, S. A. (2008) Qualitative research design. Research Workshop Series: workshop 1. Faculty of Information Management, UiTM. Shah Alam. 3 June 2008.
  5. Noordin, S. A. (2008) Managing your PhD research. Bengkel Pasca Siswazah: menjana kecemerlangan penyelidikan, UITM. Shah Alam. 27 Mei 2008.
  6. Noordin, S. A. (2006) E-focus Group - an alternative data collection technique. Doctoral Students’ Research Methods Summer School, Dalaman, Turkey, 18 – 25 September 2006.
  7. Noordin, S. A. (2006) KM competency deficiencies: an exploratory study. Doctoral Conference, NBS, Northumbria University, Newcastle. 13 – 14 June 2006.
  8. Haron, H., & Noordin, S. A. (2003) Knowledge management: an organization behavioral approach.Seminar Persatuan Pentadbir UiTM, Glenmarie, 2003.
  9. Noordin, S. A. (2002) Towards a knowledge-based economy – responsive approach for government agencies. Hari Kualiti Suruhanjaya Pendidikan Malaysia. 1 November 2002.
  10. Ibrahim, Z., Chik, R., Noordin, S. A., Haron, H., Hussin, M. H. & Nik Daud, N. G. (2002). Building a community of knowledge entrepreneurs: a proposed concept. Presented for the National Information Technology Council (NITC)/MIMOS, 2002.
  11. Noordin, S. A. (2001) Applying marketing concepts in promoting information services. Bengkel Pengurusan Pusat Sumber Bermaklumat, Maktab Perguruan Teknik, Kuala Lumpur, 2001.

11Current Professional Membership

  • ESRA (European Survey Research Association)
  • EAM (European Association of Methodology)
  • PPM (Persatuan Pustakawan Malaysia)

12Other Relevant InformationFellow:

  • Associate Fellow of the Institute for Knowledge
  • Advancement (InKA), UiTM. May 2002 – April 2003.

Reviewer:

  • CAMP’ 10: International Conference on Information Retrieval & Knowledge Management 2010
  • Business Process Management Journal
  • Interdisciplinary Journal of Information, Knowledge, & Management.
  • Conference on Scientific & Social Research (CSSR) Journal, UiTM
  • Reviewer for Research Management Institute (RMI), UiTM - research proposals for grant approval.


Examiner:

  • Examiner for Master’s thesis – Ruslina  (2008).
  • Barriers and Facilitators in the Provision of School
  • Library Services for Inclusive Education in Mainstream Schools, University Malaya.
  • Examiner for Master’s thesis – Ahmad Khalfan Salim Al-Qasmi (2009). A Knowledge Management System for Primary Health Facilities.  University Malaya.


Thesis supervision:

  • Principal supervisor, Business Information Provision in Malaysia – PhD  (Noor Zaidi Sahid, UiTM)
  • Principal supervisor, The influence of knowledge measurement activities on organization’s performance evaluation systems - PhD (Wan Nor Haliza Wan Mokhtar, UiTM)
  • Supervisor, Information Seeking Skills among students of Seri Suria School – Master (Maizura Mat Jusuh, UiTM)
  • Supervisor, Knowledge sharing pattern among undergraduate students of the Faculty of Information Management, Puncak Perdana – Master (Noryana Ahmad Khusaini, UiTM)


Other professional activities:

  • MQA (UiTM) Committee, member (2009 -
  • Post Graduate Academic Committee, Faculty of Information Management, UiTM
  • Committee of the Research Management Unit (RMU) of the Faculty of Information Management, UiTM, member  (2008 - )
  • Facilitator for UiTM Library (PTAR) ‘Research Librarian’ activities (2009)
  • Sub-committee (accommodation) for IASL Conference. Petaling Jaya, Malaysia, 5 – 9 August 2002.

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