Master of Science In Knowledge Management (Coursework) - IM701

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The main aim of this programme is to offer specialized professional training and education in the area of acquisitions, creation, generation, organization, retrieval and utilization of knowledge in an organization so as to enhance and sustain the organization’s success.

Mode and Duration
Full-time: 1½ years (3 semesters) minimum to 2 years (4 semesters) maximum
Part-time: 2 years (4 semesters) minimum to 3 years (6 semesters) maximum
RM 150.00 (Per-Credit Hour)

Total 40 Credit Hour

Entry Requirement
A Bachelor’s (Honours) degree in a related field of study from UiTM and other institution of higher learning, local or abroad, recognized by the UiTM Senate with a minimum CGPA of 2.75 OR

A Bachelor’s (Honours) degree in a related field of study from other institution of higher learning, local or abroad, recognized by the UiTM Senate with a minimum of CGPA of 2.50 AND at least 5 years of related working experience OR

Other qualifications equivalent to a Bachelor’s (Honours) degree in any relevant fields and recognized by the UiTM Senate will be considered for admission.

Candidates are also required to attend an interview. Candidates must have strong English language proficiency according to the requirement of the University.

Further information, please contact:
Programme Coordinator
Tel: +603-79622122/2148
Fax: +603-79622007
Faculty Website:
Online Admission:

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The Master of Science in Knowledge Management requires students to complete a minimum of 40 credit hours i.e. 34 credit hours (10 courses) from the CORE courses, and 6 credit hours (2 courses) from the ELECTIVE courses. The curriculum enables students to acquire a good blend of skills and knowledge in the areas of Information Services, Information Systems and Information Management.

Courses Offered

1. Epistemology of Information Management / IMC 710
2. Management of Information & Knowledge Resources / IMC720
3. Fundamentals of Knowledge Management / MKM 710
4. Learning Organizations & Organizational Learning / MKM 730
5. Research Methods for Knowledge Professionals / MKM 720
6. Knowledge Management Strategies & Tools / MKM 750
7. Knowledge Organizations & Corporate Taxonomies / MKM 760
8 Competitive Intelligence / MKM 810
9. Research Project in Knowledge Management / MKM 880
10. Data Mining for Knowledge Discovery / MKM 820


1. Preservation & Capitalization of Corporate Memory / MKM 732
2. Organization Memory Systems / MKM 742
3. Information and Leadership Development / MIM 730
4. Information Storage and Retrieval Systems / MIM 750
5. Business / Legal / Medical Information / MLS 733/734/735
6. Measurement & Evaluation of Library Services and Systems / MLS 758
7. User Needs and User Studies / MLS730

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IMC 710 Epistemology of Information Management
This course engages students in discussing the evolution of data, information, and knowledge as a cornerstone for the development of human civilization. It discusses the value and significance of information and knowledge in building nations and the economic benefits of various information products and information services in the real knowledge-based society.  It raises students’ awareness and appreciation of data and information in all forms as essential resources that need to be systematically acquired, managed and preserved for present and future enrichment of society and nations. It serves as a capstone course that introduces the essence of Information Management to newcomers of the field.

IMC 720 Management of Information & Knowledge Resources
The course attempts to teach students the whole dimension of information and knowledge and its cycle of development, theory and also the value.  Students are expected to learn the role of knowledge in civilization and how it developed from the old writing on stone to the present ICT.  Students are given the exposure on the multidimensional types, category, and forms of information and how they developed into knowledge. Both tacit and explicit knowledge will be emphasized and where they that are available, how can they be acquired, their use and the way they can be accessed, utilized and presented  This course will also describe the various information agencies and how they are managed. This course enables students in wide range of contexts to identify client needs, develop resource collections for a client base, provide reference/information services, and empower clients through information literacy and information skills and user education programmes.

The theory of knowledge challenges students to reflect critically on diverse ways of knowing and areas of knowledge, and to consider the role which knowledge plays in a global society.  The course encourages students to become aware of themselves as thinkers, to become aware of the complexity of knowledge, and to recognize the need to act responsibly in an increasingly interconnected world.  It is designed to provide students with an opportunity for reflection. 

Every individual (including intellectuals, scientists, teachers, etc.) possesses socially situated knowledge because one’s social location affects how we think and what we think about.  Also, since institutionally manufactured knowledge and what individuals “know” are often synonymous, the sociology of knowledge explores the constructiveness of everyday, “mundane” reality within larger systems of knowledge and discourse.

MKM 710 Fundamental of Knowledge Management
This course will introduce student to the concept of knowledge creation, intellectual capital, values, and knowledge management as a whole. Student will also learn certain methodologies on how to identify the type of knowledge available in an organization and system to manage them.

MKM 720 Research Methods in Knowledge Management
This course provides a clear overview of how to undertake a research project in the field of knowledge management exposing to students the research processes range of research approaches, strategies and methods involve in research execution. The course also aims to review major considerations involve in designing and conducting research in knowledge management. The course will culminate in students being able to produce a research proposal that will lay the foundation for their research work and thesis writing in the subsequent semesters.

MKM 730 Learning organization and organizational learning
The course examines the significance, concepts, and practices of “Learning Organization” and “Organizational Learning” within the context of Knowledge Management. It covers the rationale, issues, and processes involved in transforming organizations into Learning Organization; the planning, implementation and evaluation of various components of learning organizations; “Systems thinking”, its relationship and applications in Knowledge Management.

MKM 732 Preservation and Capitalization of Corporate Memory
This course discusses the concepts of CM in the context of KM, RM and AM strategies in organizations. It introduces the various approaches to preserve and capitalize CM in organizations. It also includes analysis of different approaches to preservation and capitalization of CM as an organizational memory, as part of the memory of the nation/cultural heritage and as part of the component of the memory of the world. In order to provide students with the ability to advocate the long-term preservation of CM for the purpose of its utilization/capitalization.

MKM 740 Knowledge Organization and Corporate Taxonomies
This course introduces the fundamentals and principles of knowledge organization and corporate taxonomy. It seeks to explain the theories, principles and practices of knowledge organization. It also focuses on how corporate taxonomy assist in managing knowledge. It deals with how taxonomy work influences the basic things that organizations do to be effective and the practical things that taxonomies can do in organizations and how different taxonomies work towards different results.

MKM 742 Organizational Memory Systems
This course examines the concept, needs and practices of organizational memory system. It embraces all elementary and advance perspectives on the subject of organizational memory system as a critical part of knowledge management.

MKM 750 Knowledge Management Strategies and Tools
This course discusses the strategies in implementing knowledge management in organizations. It introduces the various dimensions of knowledge management tools. It also discuss the selection and implementation of both ICT and non-ICT based KM tools include after action review, Communities of Practice (CoPs), story telling and visual discussion rooms, knowledge portals and e-repositories. It focuses on how these tools support and promote knowledge codification, knowledge sharing and transfer in organizations. It also discusses on the issues of suitability of these tools in facilitating and promoting knowledge activities in organization.

MKM 810 Competitive Intelligence
The ability of an organization to compete in the global market depends on its ability to develop strategies that are better than the others. The rapid growth of technology, such as the fiber optics, biotechnology, computer systems, robotic, digital nervous system, etc., requires thorough research and development, speedy actions and accurate actions. Unlike in the past, these phenomena are centered on knowledge and not raw materials. Translating knowledge-related elements into usable intelligence would undoubtedly guarantee the success of the companies. Thus, this course will introduce students to the concept of competitive intelligence, its importance, values, and strategies. Students will also learn the processes, various technologies and tools for competitive intelligence practices. In addition, students will also learn to categorize various types of information sources and analyze them by using multiple analysis techniques. The course also covers the discussions on the legal and ethical issues that surround CI environment. Finally, the student will apply the knowledge that they gained by proposing a systematic competitive intelligence program in an organization using appropriate method and ICT tools.

MKM 820 Data Mining for Knowledge Discovery
Rapidly evolving technologies has enabled the cost-effective collection and storage of massive amounts of data. The ‘knowledge’ content within these data present organizations with new, historically unmatched, opportunities to enhance their decision-making processes. Data Mining provides the power to discover and model the relevant knowledge (i.e., patterns and relationships) residing in the data. This essential component of the knowledge discovery process augments other capabilities (e.g., OLAP queries and data visualization) in the organizations’ decision support system architectures. This course provides an introduction to the principles, processes, and techniques employed by data mining for discovering the underlying relationships in large amounts of data.

MKM 880 Research Project in Knowledge Management
This course aims to develop skills for undertaking a major project in a core area of Knowledge Management. Concepts and theories underlying the student’s research are applied. Research for and preparation of thesis.

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Job Opportunities
Graduates would be able to serve in any organization as KM managers, Chief Knowledge Officers (CKOs), Knowledge Executives, Business Intelligence Officers, and Contents Managers.

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To be added once available.